Testimonials

Here you can browse some of Alistair’s superb feedback.

Alistair is ranked as a Band 2 Mediator in the Chambers & Partners UK-wide ranking system, and is one of only 34 mediators in the country with a place in the top two ranks. To read what the UK’s leading legal directories say about Alistair, click here.

“My clients were extremely grateful for the skilled way [Alistair] handled a very complex mediation, and to do so in such an empathetic fashion greatly helped them get through the day and to reach a successful conclusion.”

Mediation in February 2022

“Alistair was a very effective mediator and spent the time setting out his role, delivering his insights and communicating the Claimant’s case to us in a polished and subtle manner. His experience shines through and he maintains openness with the parties that encourages and continues dialogue with him and the other side.”

Mediation in January 2022

“Would definitely use Alistair again. He was well prepared, had clearly read and understood the papers, was direct with parties and applied pressure when needed. Without him I don’t believe we would have got a deal.”

Mediation in December 2021

“The matter had been ongoing for a considerable period of time. Mr Pye was just what was needed to cut through the issues, ensure a straight talking and no messing approach was adopted to enable the parties to reach a good outcome for all concerned and within the allotted time.
I would highly recommend Mr Pye to others.”

Mediation in October 2021

“Alistair was excellent at yesterday’s mediation and was praised by our client. I have used Alistair previously, as well as other mediators, and Alistair is still by far my favourite mediator to work with. His attention to detail and desire to really understand the legal arguments and matters of contention between the parties was very impressive, and was certainly a contributing factor to the progress made during the day.”

Mediation in October 2021

“This was the first time we engaged Alistair as mediator and we appreciated his straight-talking and sensible approach, which gained both our and our client’s trust and ultimately resulted in a settlement being achieved. We plan to use Alistair again for sure.”

Mediation in September 2021

“Having done nothing but litigation for 20+ years now, I appreciate that you (and the likes of you, albeit I have never met a mediator as good as you) are worth your weight in gold.”

Feedback from Law Firm Partner, January 2021

“I have done a number of mediations online now and you have been the best mediator so far.”

Feedback from solicitor, January 2021

“Alistair was marvelous. He was specifically selected due to this being a very challenging case and he was superb in his endeavors to keep the parties focused on the matter in hand.”

Mediation in September 2020

“Alistair is a very effective communicator. I particularly liked the way that he starts the mediation – it is very useful to know what to expect from him, in terms of his approach and how he might challenge the parties. It then doesn’t come as a surprise. Alistair is not afraid to get tough with the parties and sometimes that is just what a dispute needs.”

Mediation in April 2020

“The virtual mediation worked brilliantly. I would definitely propose it again and, in the future, would advocate mediation via video to avoid people having to travel from across the world to attend face-to-face.”

Mediation in April 2020

“I would like to thank Alistair for conducting a mediation via Zoom. The process worked well and I would certainly consider it again going forward.”

Mediation in April 2020

“Having tried a few Alistair still rates as the best in my view.

He is off-piste creative, has the knack of cutting his cloth to the particular case in front of him and manages to identify the pinch points quickly i.e. I have been to a lot of mediations where the mediator has one default mode and setting, and sometimes that default mode and setting does not suit or fit the dispute, the parties or indeed the overall environment.

I would also add that the clients were genuinely amazed that Alistair had (1) read all the papers and (2) had a working grasp of the relatively niche and complex business / marketplace that they were in.”

Mediation in January 2019

“I thought Alistair was brilliant…It was a testing day and I know Alistair worked really hard to get where we got to.

I had heard good things about Alistair previously and now having used him I would recommend him and certainly try to secure him for my future mediations.”

Mediation in December 2019

“Without a doubt, a thoroughly decent person, with a great skill and judgement. I would not hesitate to work with Alistair in the future, we all really enjoyed his company and his ability as a Mediator is unquestionable in our eyes. We are grateful to Alistair.”

Mediation in November 2019

“Excellent.
Alistair very quickly identified the key individuals who should meet to discuss the issues in dispute. This led to progressive settlement discussions promptly, which is key in any mediation.”

Mediation in September 2019

“Alistair is very good at his job. He quickly understood the issues involved and the key to unlocking the dispute in hand. His communication is very clear, concise and efficient and I would not hesitate to instruct him again. Thank you for all your hard work.”

Mediation in July 2019

“Alistair was excellent. Formed a very good working relationship with me and our clients, and helped to put the clients at ease with his friendly approach and sense of humour. He dealt with the issues and commercial and personal considerations in the dispute very effectively, and played a key role in helping to achieve a resolution.”

Mediation in June 2019

“Practical and energetic. Easy to talk to and fully engaged with issues.”

Mediation in April 2018

“Excellent.
Well prepared. Succinct. Practical. Presented the process and positions well to client.
Plenary sessions well guided.”

Mediation in March 2018

“Alistair was excellent , he set out the procedure very well and in the right way advised each of the parties the strength and weaknesses of their claim. He kept everything focused on achieving a deal within the timescale.”

Mediation in July 2017

“Mediator was fantastic. Really read the situation and the parties well and came up with the best way to reach settlement.”

Mediation in July 2017

Partner representing one of the parties thanked Alistair for his “monumental efforts”; said the dispute would not have settled without his input and they would have no hesitation in recommending him in future.

Mediation in January 2017

“Alistair’s skills as a mediator helped settle this dispute which had been rumbling for 46 years. It was a complex case with many holes in the evidence but I am thrilled that it settled.”

Solicitor representing one of the parties, 2016

“Very impressed with Mr Pye. He quickly got a good grasp of the issues but remained completely neutral throughout the whole process. This was a difficult and emotive matter and he reacted to that, ensuring that the appropriate method of mediation was used at all times.”

Partner representing one of the parties in an inheritance and property dispute, November 2015

“Excellent-dealt fairly and appropriately with a very complicated and fractious dispute and did a fantastic job in securing a settlement. He was just what we needed and, importantly secured the claimant’s trust.”

Associate representing one of the parties in an exceptionally complex, multi-party construction dispute, October 2015

“Alistair had an excellent approach towards my client and spoke persuasively and straightforwardly…We would certainly use him again.”

Partner representing one of the parties in a commercial dispute, September 2015

“Alistair is my go-to mediator for all disputes.”

Solicitor representing one of the parties in a commercial dispute, September 2015

“Excellent approach, kept things moving and I don’t think it would have resolved without the Mediator’s assistance.”

Partner representing one of the parties in a property dispute, August 2015

“Daunting boundary dispute with difficult personalities involved. Alistair was very good at judging when to advise parties to back off and when to give them a clear talking to.”

Partner representing one of the parties in a land dispute, April 2015

“Alistair is one of my favourite mediators because he always cuts to the chase as soon as possible. Discussions beforehand are always focused and constructive, but still challenging. On the day, my client attended with no legal adviser and said Alistair’s supportive but balanced input made the whole process so much easier. The outcome we achieved was way beyond what we had hoped for, and the other party was very happy too. Dialogue was re-established between the parties so hopefully any future issues can be nipped in the bud. Don’t you just love mediation?!”

Consultant representing one of the parties in an acrimonious neighbour dispute, December 2014

“Alistair Pye was calm, credible, friendly, focused and sufficiently assertive to get the deal done. Heavyweight…suitable for high value (£100k+) mediations where senior people are involved.”

Partner representing one of the parties in a high-value employment dispute, December 2014

“On behalf of the team here, our insured and insurer clients along with counsel, we wanted to drop you a line to thank you both for your patience, perseverance and hard work throughout the mediation process which was invaluable in achieving the settlement reached”.

Partner representing one of the parties in an exceptionally complex, multi-party, 3 day mediation of an engineering dispute, November 2014

“Alistair was excellent and triggered settlement and moved the parties by managing them well. Top class performance in a difficult dispute.”

Partner representing one of the parties in a commercial dispute, August 2014

“I would very much like to thank Alistair for his commitment, hard work, and the excellent result I think he achieved for everyone so far as I am concerned. It was not an easy mediation to have taken on given the number of parties and the initially entrenched positions taken – Alistair saw it through to the end – his experience and tact was clearly apparent to me and I am sure to everyone else. Thank you Alistair!”

Partner representing one of the parties in a highly sensitive mediation of a multi-party defamation dispute, June 2014

“Approachable, commercial and involved. Did an excellent job.”

Partner commenting after mediation of an IP dispute, March 2014

“Excellent as usual.”

Solicitor commenting after successful mediation of a commercial dispute, March 2014

“Many thanks for your excellent work on Wednesday which I really do think motivated the finish line being crossed…I come across a number of mediators in different areas from time to time, and I have to say that I found your approach very impressive – not so much the order of events (plenary, one-on-ones, sealed bids etc) which tend to feature in many mediations, but the bits in between. We could all have spent all day regurgitating the last 10 years of history between the clients, but you were able to firmly focus minds on the object of the exercise – trying to get a deal cut.”

Principal of niche IP practice referring to the mediation of an IP/confidentiality dispute, February 2014

“Alistair was extremely helpful, particularly in encouraging an atmosphere of “let’s cut to the chase” which avoided hours spent salami slicing offers back and forth. I would certainly use him again and have recommended him to my colleagues as he was fully on top of the facts (which were tortuous) and the legal issues.”

Associate of large commercial practice referring to the mediation of a professional negligence dispute, December 2013

“As always, Alistair was approachable, professional and effective.”

Partner of a London commercial property practice following successful mediation of a commercial property dispute, October 2013

“Alistair Pye was excellent”.

Partner commenting on successful mediation of an inheritance dispute, October 2013

“Excellent – calm, patient, good insight and understanding of the legal and practical arguments, the diffusing of high emotions and the egos of the too numerous lawyers involved. He had to read a great deal of paperwork on short notice.”

Partner of a Cardiff commercial practice commenting after successful mediation of a complex construction dispute, October 2013

“Alistair Pye was great. Have used him twice this year.”

Partner of national commercial practice following successful mediation of a commercial dispute, September 2013

“Alistair was excellent, and his help was much appreciated.”

Partner commenting following mediation of an employment dispute, June 2013

“Alistair Pye was excellent. Proactive throughout and in the build up to the mediation. I would definitely use him again.”

Partner following successful mediation of inheritance dispute, May 2013

“Excellent closure skills.”

Partner of commercial practice following mediation of a partnership dispute, March 2013

“Alistair Pye is a magician: an intractable dispute, resolved, with smiles and handshakes. His decisions as to how the parties could begin – and maintain – a dialogue were pitch perfect.”

Barrister representing a party in an exceptionally acrimonious neighbour / harassment / property dispute, November 2012